Sunday, September 19, 2010

153k


Grand Opening Day Sales: $51,171

2nd Day Sales: $49,140

3rd Day Sales: $53,211

Grand Opening Weekend Total: $153,000

Number of $5000+ hours: 8

Number of $2000+ hours in Drive Thru: 2

Tons of Chicken Sold: 4+

Wow. In my 4 years at Chick-fil-A, I have never experienced anything CLOSE to what the past 72 hours have been like!

The entire weekend was like a big party…everyone was just so excited that we were finally in Chicago! The Drive Thru line was literally ¼ mile long and the line to order inside extended to the end of our property. Our guests stood in line for 45 minutes JUST TO GET TO THE DOOR OF THE BUILDING!

Even the basic operational side of this weekend was incredible. Everyone's role was extrememly specialized. For example, we created a queuing system where guests could stand while their order was being prepared. There were two of us simply taking orders from the baggers to the end of the counter where there were two or three others whose sole responsibility was to call out names and deliver the appropriate meal to each guest.
We hooked up an ice dream machine to a generator outside so that we could pre-make milkshakes just to stay afloat. We had a trainer manning a booth outside whose only responsibility was to provide our Drive Thru guests with condiments. We had a team member would spend an entire shift simply emptying trash cans. It was fascinating to be a part of this process as it unfolded and evolved.

I will never forget being a part of this unbelievable, RECORD BREAKING, weekend!

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