Taking a Step Back

This was a week of reflection.

All of the leaders were able to take a day off this week…for three of us, it was our first off day since the store opened (not counting Sundays of course)! That was 54 days without an off day! (quick side note: this stretch showed me the value of Truett's decision to make Sunday a day of rest for Chick-fil-A...those built in off days improved our performance dramatically.)

I really learned the value of intentionally taking time off. We were able to recharge, refocus, reflect on our experiences, and make improvements. It was fascinating to see each of us come back after we had a day to regroup. We each had new ideas, new perspectives, and a new approach to the business!

We also had a team meeting this week with the entire Front of House team. This meeting served two main purposes: to reflect back on what we had accomplished together and to refine ourselves to focus on what we are capable of accomplishing in the near future. It was so encouraging to see the energy that the team had during the meeting. Our team already possesses a cohesion that often takes other groups YEARS to attain.

I believe that there is incredible value in intentionally and strategically stepping back and reflecting on the business.